The Long Island-based chain printing and design company confronted a series of pressing challenges, necessitating comprehensive strategies for resolution. The critical issues included an abrupt server crash on their File Server, a persistent history of performance problems, and an unwieldy reliance on numerous External USB HDDs. These factors culminated in a dire need for an IT partner who could not only rectify the immediate server issues but also provide a forward-thinking approach to infrastructure and data management.
Server Restoration and Enhancement: The primary challenge was the sudden server crash. In response, we formulated a multi-faceted strategy. First, we promptly replaced the faulty Power Supply to address the immediate concern. Then, we performed a comprehensive assessment of the server’s performance issues, culminating in the installation of internal SSDs. This upgrade significantly expanded and improved the daily operations drive, enhancing overall system efficiency.
Strategic Data Archiving and Backup: With an extensive repository of files and documents, the availability and capacity of the server were paramount. To address this, we devised a strategy that incorporated the deployment of a robust 20 TB Network-Attached Storage (NAS) solution. This NAS system not only provided ample storage capacity but also facilitated strategic data archiving and backups. By centralizing data management, the client achieved a higher level of organization and security for their critical files.
Cloud Integration for Accessibility and Scalability: Recognizing the importance of accessibility and scalability, we introduced a carefully planned cloud integration strategy. This involved selective transitioning of essential data to the cloud, ensuring secure and seamless access to critical files from anywhere, at any time. By leveraging cloud services, the client gained the flexibility to adapt to evolving business needs.
Data Protection and Security: Security was a paramount concern. In response, we implemented a cloud backup service to fortify data protection and resilience. This strategy ensured the preservation of critical data even in the face of unforeseen disasters. Furthermore, we introduced cloud antivirus protection to safeguard against potential threats and vulnerabilities.
Our technical execution was characterized by precision and efficiency:
Server Support Excellence: We leveraged our Business IT Support and services, delivering professional on-site support within an impressive one-hour response time. This rapid response enabled swift diagnosis and repair of the server, minimizing operational downtime.
Robust Data Management: The deployment of a Business-grade NAS system with RAID provided data reliability and redundancy, safeguarding against data loss. Our strategic partnerships also ensured secure and resilient cloud storage, enhancing ransomware protection.