Welcome to the TechTrone ONLINE REMOTE SUPPORT.

Option 1: (Windows 10, 11) - Installed by default on Windows Devices

Press Ctrl + Windows logo key + Q  OR Click Start, enter Quick Assist, then select it from the results list.

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Option 2: (Windows and MacOS) via AnyDesk.com
For our valued clients and those using our Remote Monitoring & Management system, you can quickly get help with any issue by simply opening a ticket in the client portal.
Contacts

Service Areas:
Nassau, Suffolk, Queens

info@3.82.175.136

Toll: (833) 832-4876

Office: (516) 500-1664

Texting: (516) 980-5001

Fax: (516) 224-9367


Follow us

// our service

Providing Robust IT support for Retail Stores

Our computer support team helps end-users diagnose and resolve issues by responding to chats with PC/POS Registers, server or mainframe applications, hardware, telecommunications, and telephonic services.

The following tasks are included in this process: problem recognition, research, isolation, resolution, and follow-up steps. Escalates any difficulty to the next level as appropriate and follows up to resolve it.

Our main objective is to make sure that your business is protected, running and meets customer expectations by securing your network with a solid perimeter security system that keeps out viruses, malware, and phishing attempts while providing encryption for your client and email data.

Our IT consultants have a strong understanding of how IT Support for Retail Stores impacts today’s requirements, including how to work within IT, help desks, integrated systems, and so forth.

Our company has invested time and resources to perfect our skills to be able to better provide IT Support for Retail Stores in NY

// What make us different

IT Service Providers are not the same
Let us explain what makes TechTrone different.

01
Proactive not reactive
Constant Monitoring of desktops, laptops, mobile devices, networks, servers, and printers to eliminate your downtime.
02
Cost Control & Risk Management
Not only diminishing your budget but also planning and preparing for potential risks that might affect your workflow.
03
Robust Customer Support
Robust Customer Support
Our support staff is available 24 hours a day to assist customers with their questions and solve their problems.
04
Our Team and Technologies
Your business stays ahead of the competition by relying on the expertise of our people and our advanced technology.
// our service

IT Services that you can Trust

Managed IT Services
Managed IT Services

We provide full-service managed IT, including backup, monitoring, maintenance, patching and much more.

Computer Repair
Computer Repair

We employ technicians who can identify how the problem occurred and provide repair solutions that will bring your system up and running.

Backup Solutions
Backup Solutions

The goal of our team is to ensure that your critical data is protected with consistent backups and will be accessible in the event of a catastrophe.

Web Design
Web Design

We create user-friendly, visually stunning, and highly efficient digital experiences that drive results for your company.

Virus Protection
Virus Protection

You can trust our experts and solutions to take care of your malware and optimize the security of your entire network.

Network Support
Network Support

With our many years of experience, we’re capable of designing, implementing, repairing, and maintaining high availability computer networks.

Server Management
Server Management

Having professional server management can significantly reduce your chances of errors occurring on your server.

Remote Tech Support
Remote Tech Support

Wherever you are, you can get computer repair services simple, fast, and convenient since you have Internet access.

Cloud Migration
Cloud Migration

We can seamlessly migrate your existing server to AWS or Azure in a matter of hours. No interruption for shared documents, software, or printers.

// our clients

Here are a few reviews
from our clients

Emilia Clarke
Sharan Kaur
Director Of Operations
We have utilized technical support services from TechTrone for years now and I am extremely pleased with the efficient and excellent services received. Remon works quickly and efficiently to resolve any issues and goes above and beyond in providing us with the support needed. He is there whenever you need him and has helped us with everything and anything! There has not been an issue that he hasn't been able to solve. Remon truly cares about his work and the people he works with and that is commendable. I would highly recommend their services. I guarantee you won't be disappointed!
Emilia Clarke
Kerilyn Boswell
Business Owner
Great experience working with Remon. He built our website from the bottom up and explained everything as the process went on. The website looks great, is very user-friendly and exceeded our expectations. Thank you so much for helping us get our business off the ground. Great job!
Emilia Clarke
Patricia Araujo
Business Owner
It was an absolute privileged to meet the Technician and have him repair the workstations at the office. He is very honest and trustworthy. He has superb diagnostic skills and the ability to quickly address the root cause of a problem. I can’t imagine going anywhere else. In addition, he is excellent at creating websites.
Emilia Clarke
Dr. Sameh Aknouk
Business Owner
I have used TechTrone for my IT Support services for my two offices for over a year and I must say I am really pleased with the services I have received. They have worked with over 20 computers, hardware and covered all the backups in both my offices. Their customer service is excellent, professional, and trustworthy. I highly recommend TechTrone Services!!

// Drop us a line! We are here to answer your questions 24/7

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