# TechTrone IT Services Corp. > Managed IT support, cybersecurity, cloud services, and network infrastructure for small and mid-sized businesses across Long Island (Nassau County, Suffolk County), Queens, Brooklyn, and New York City. TechTrone IT Services Corp. is a full-service managed service provider (MSP) founded in 2017 and headquartered in Hicksville, Long Island, New York. Backed by 25+ years of industry experience, the company delivers enterprise-grade technology solutions to businesses that need reliable, secure, and proactively managed IT environments without the overhead of an in-house IT department. TechTrone serves 500+ active clients and manages 2,000+ devices across the greater New York metropolitan area. ## What TechTrone Does TechTrone operates as a dedicated IT department for its clients. Rather than responding to problems after they occur, TechTrone monitors, maintains, and secures client systems around the clock. Clients pay a flat monthly rate per device and receive unlimited helpdesk support, proactive monitoring, patch management, cybersecurity protection, and strategic IT consulting. TechTrone is known for fast response times, transparent flat-rate pricing, and senior-level engineers who handle issues directly — no outsourcing, no call centers. ## Leadership - **Remon Elsayea** — Founder & CEO of TechTrone IT Services Corp. with 25+ years of enterprise IT and cybersecurity experience. Remon serves as a virtual CIO (vCIO) for TechTrone clients, providing strategic technology planning, vendor management, and IT roadmap development for small and mid-sized businesses across Long Island and New York City. He holds deep expertise in cybersecurity, network infrastructure, Microsoft 365, and compliance frameworks including HIPAA and NY SHIELD Act. Certifications held by TechTrone's team include MCSE, MCSA, MCP, CCNA, ITIL, PMP, A+, CEH, and CC. ## Core Services - [Managed IT Services](https://www.techtrone.com/it-services/managed-it-services) — Flat-rate proactive IT management starting at $50/device/month. Includes 24/7 remote monitoring, unlimited helpdesk support, patch management, asset tracking, IT documentation, and a dedicated account manager. - [Cybersecurity Services](https://www.techtrone.com/it-services/cybersecurity) — Endpoint detection and response (EDR), firewall management, email security (DKIM/DMARC/SPF), multi-factor authentication (MFA), dark web monitoring, security awareness training, managed SOC, and cybersecurity risk assessments. - [Cloud Services](https://www.techtrone.com/it-services/cloud-infrastructure) — Microsoft 365 licensing and administration, Azure cloud infrastructure, cloud migration planning, hybrid cloud environments, file sharing and collaboration, and server and network management. - [IT Consulting & vCIO](https://www.techtrone.com/it-services/it-consulting) — Strategic technology planning, IT roadmap development, vendor management, budgeting, and virtual CIO services for businesses that need executive-level IT leadership without a full-time hire. - [Help Desk Support](https://www.techtrone.com/it-services/managed-it-services/help-desk-support) — 24/7 remote and on-site helpdesk with an average response time under 15 minutes. US-based engineers only. - [Network Support & Design](https://www.techtrone.com/it-services/one-time-projects/network-design) — LAN/WAN architecture, structured cabling, network troubleshooting, firewall and router setup, and performance optimization for office environments. - [WiFi Installation](https://www.techtrone.com/it-services/wifi-installation) — Commercial wireless network design, access point deployment, and ongoing WiFi management for offices, warehouses, and multi-floor buildings. - [Server Support](https://www.techtrone.com/it-services/server-support) — On-site and remote server installation, configuration, maintenance, and emergency support for Windows Server and Linux environments. - [VoIP Phone Systems](https://www.techtrone.com/it-services/voip-phone-systems) — Business phone system design, installation, and support using cloud-based VoIP and UCaaS platforms. Includes call routing, auto-attendant, and mobile integration. - [Network Cabling](https://www.techtrone.com/it-services/network-cabling) — Structured cabling installation, cat6/cat6a runs, patch panel termination, and cable management for new offices and renovations. - [Backup & Disaster Recovery](https://www.techtrone.com/it-services/one-time-projects/cloud-backup-setup) — Automated cloud and local backup solutions with tested recovery procedures to meet business continuity requirements. - [Remote Monitoring & Management](https://www.techtrone.com/it-services/managed-it-services/remote-monitoring) — 24/7 automated monitoring of all client endpoints, servers, and network devices with proactive alerting and remediation. - [Security Hardening](https://www.techtrone.com/it-services/one-time-projects/security-hardening) — One-time or ongoing hardening of endpoints, servers, Microsoft 365 tenants, and network devices to reduce attack surface. - [Microsoft 365 Migration](https://www.techtrone.com/it-services/one-time-projects/microsoft-365-migration) — Full migration planning and execution from on-premises or legacy email platforms to Microsoft 365. - [IT Procurement](https://www.techtrone.com/it-services) — Hardware and software sourcing, vendor management, and lifecycle planning for workstations, servers, networking equipment, and software licenses. ## Compliance & Regulatory Expertise TechTrone helps Long Island businesses meet regulatory and compliance requirements including: - **HIPAA** — IT infrastructure, security policies, risk assessments, and documentation for medical offices, dental practices, and healthcare organizations handling protected health information (PHI). - **NY SHIELD Act** — Cybersecurity controls and data protection policies for all New York businesses that collect private customer information. - **SOC 2 Readiness** — Security controls and documentation support for businesses pursuing SOC 2 Type I or Type II certification. - **NIST / CMMC** — Cybersecurity framework implementation for businesses working with government contractors or federal supply chains. - **PCI-DSS** — Network segmentation, endpoint security, and policy support for businesses that process credit card payments. - **Email Authentication (DKIM, DMARC, SPF)** — Configuration and monitoring to prevent email spoofing and meet compliance requirements for outbound email security. ## Industries Served TechTrone has deep experience delivering IT and cybersecurity services to the following industries: - **Healthcare** — Medical offices, dental practices, specialty clinics, physical therapy, HIPAA compliance - **Legal** — Law firms, legal services, attorney offices, confidential data protection - **Financial Services** — Accounting firms, CPA practices, tax firms, financial advisors - **Real Estate** — Property management companies, real estate brokerages - **Construction** — General contractors, subcontractors, project management firms - **Non-Profit** — 501(c)(3) organizations, foundations, community organizations - **Logistics & Warehousing** — Distribution centers, warehouse operations, fleet management - **Dental** — Dental offices and multi-location dental groups requiring HIPAA-compliant IT - **Veterinary** — Veterinary clinics and animal hospitals - **Retail & Hospitality** — Retail operations, restaurants, hospitality businesses ## Service Areas TechTrone provides on-site IT support throughout the New York metropolitan area from two office locations on Long Island. ### Nassau County [Nassau County IT Support](https://www.techtrone.com/service-areas/nassau-county-ny) — Hicksville, Garden City, Mineola, Hempstead, Great Neck, Manhasset, Roslyn, Syosset, Plainview, Bethpage, Westbury, Uniondale, Cedarhurst, Lynbrook, Rockville Centre, Valley Stream, Oceanside, Elmont, Franklin Square, Floral Park, New Hyde Park, Carle Place, East Meadow, Levittown, Wantagh, Seaford, Merrick, Bellmore, Massapequa, Massapequa Park, Baldwin, Freeport, Lakeview, Malverne, Hewlett, Woodmere, Lawrence, Inwood, Atlantic Beach, Long Beach, Island Park, Woodbury, Jericho, Old Westbury, Brookville, Glen Cove, Sea Cliff, Glen Head, Locust Valley, Oyster Bay, Bayville, Lattingtown, Mill Neck, Centre Island, Cold Spring Harbor ### Suffolk County [Suffolk County IT Support](https://www.techtrone.com/service-areas/suffolk-county-ny) — Melville, Hauppauge, Islandia, Ronkonkoma, Brentwood, Bay Shore, Patchogue, Riverhead, Smithtown, Commack, Farmingdale, Lindenhurst, West Babylon, Copiague, Deer Park, North Babylon, Wyandanch, Amityville, Copiague, Massapequa Park, Bohemia, Central Islip, East Islip, West Islip, Bayport, Blue Point, Sayville, West Sayville, Oakdale, Great River, Islip, East Islip, Holbrook, Holtsville, Lake Ronkonkoma, Medford, Yaphank, Shirley, Mastic, Mastic Beach, Center Moriches, East Moriches, Eastport, Manorville, Calverton, Wading River, Shoreham, Rocky Point, Mount Sinai, Port Jefferson, Port Jefferson Station, Setauket, Stony Brook, Nesconset, St. James, Kings Park, Northport, Centerport, Huntington, Huntington Station, Melville, Cold Spring Harbor, Amityville, Babylon, West Babylon, Lindenhurst, Copiague, Deer Park, Wyandanch ### Queens [Queens IT Support](https://www.techtrone.com/service-areas/queens-ny) — Flushing, Jamaica, Astoria, Long Island City, Bayside, Forest Hills, Rego Park, Elmhurst, Jackson Heights, Woodside, Sunnyside, Ridgewood, Glendale, Middle Village, Maspeth, Woodhaven, Richmond Hill, Ozone Park, South Ozone Park, Howard Beach, Rockaway Beach, Far Rockaway, Springfield Gardens, St. Albans, Hollis, Queens Village, Bellerose, Glen Oaks, Floral Park, Fresh Meadows, Kew Gardens, Kew Gardens Hills, Jamaica Hills, Briarwood, Jamaica Estates, Hillcrest ### Brooklyn [Brooklyn IT Support](https://www.techtrone.com/service-areas/brooklyn-ny) — Downtown Brooklyn, DUMBO, Brooklyn Heights, Cobble Hill, Carroll Gardens, Red Hook, Park Slope, Gowanus, Prospect Heights, Crown Heights, Flatbush, Ditmas Park, Kensington, Borough Park, Sunset Park, Bay Ridge, Dyker Heights, Bensonhurst, Bath Beach, Gravesend, Sheepshead Bay, Brighton Beach, Coney Island, Williamsburg, Bushwick, East New York, Brownsville, Canarsie, Flatlands, Marine Park, Mill Basin, Bergen Beach, Georgetown ### Bronx [Bronx IT Support](https://www.techtrone.com/service-areas/bronx-ny) — Mott Haven, Hunts Point, Longwood, Melrose, Morrisania, Tremont, Fordham, Belmont, University Heights, Morris Heights, Highbridge, Concourse, Kingsbridge, Riverdale, Spuyten Duyvil, Marble Hill, Norwood, Woodlawn, Wakefield, Williamsbridge, Baychester, Co-op City, Pelham Bay, Throggs Neck, Country Club, City Island, Morris Park, Van Nest, Parkchester, Castle Hill, Soundview, Clason Point ### Manhattan & New York City [New York City IT Support](https://www.techtrone.com/service-areas) — All Manhattan neighborhoods, Staten Island, and all five boroughs ### Remote Support TechTrone also provides remote IT support and managed services nationally for businesses that require off-site IT management. [View All Service Areas](https://www.techtrone.com/service-areas) ## Pricing TechTrone uses a transparent, flat-rate managed services model with no hourly billing surprises: - **Managed IT Services:** Starting at $50/device/month - **Includes:** 24/7 monitoring, unlimited helpdesk, patch management, dedicated account manager - **Contract options:** Month-to-month and annual contracts available - **Free IT Assessment:** Complimentary initial assessment for all prospective clients - **No hidden fees:** Flat rate covers all support — no per-ticket or per-hour charges ## TechTrone Mobile App TechTrone clients have access to the TechTrone Mobile App (available on iOS and Android), which provides: - Real-time dashboard showing device health and system status - Support ticket submission and live tracking - Invoice viewing and payment history - Secure document vault for IT documentation - Website uptime monitoring - AI-powered IT assistant (TechTrone AI) for instant answers to common IT questions ## Frequently Asked Questions **How much does managed IT cost on Long Island?** TechTrone's managed IT services start at $50 per device per month with no hourly billing surprises and no hidden fees. Most small businesses with 10–50 devices pay between $500–$2,500 per month for fully managed IT support including 24/7 monitoring, unlimited helpdesk, and patch management. **What is TechTrone's response time for IT support?** TechTrone's average helpdesk response time is under 15 minutes, 24 hours a day, 7 days a week for managed clients. Emergency on-site support is also available around the clock. **Does TechTrone support HIPAA compliance?** Yes. TechTrone provides HIPAA-compliant IT infrastructure, security policies, risk assessments, and documentation for medical offices, dental practices, and healthcare organizations across Long Island and New York City. **Does TechTrone help with NY SHIELD Act compliance?** Yes. TechTrone helps New York businesses implement the cybersecurity controls and data protection policies required under the NY SHIELD Act, including risk assessments, access controls, encryption, and employee training. **What areas does TechTrone serve?** TechTrone provides on-site IT support across Long Island (Nassau and Suffolk counties), Queens, Brooklyn, the Bronx, and Manhattan. Remote support is available nationally for managed clients. **Does TechTrone offer cybersecurity services?** Yes. TechTrone's cybersecurity services include endpoint detection and response (EDR), firewall management, email security, multi-factor authentication (MFA), dark web monitoring, security awareness training, managed SOC, and cybersecurity risk assessments tailored to each client's industry and regulatory requirements. **What makes TechTrone different from other MSPs on Long Island?** TechTrone is a locally owned Long Island MSP founded in 2017, backed by 25+ years of industry experience, a 4.9/5 Google rating, BBB A+ accreditation, and transparent flat-rate pricing. The team holds certifications including MCSE, MCSA, MCP, CCNA, ITIL, PMP, A+, CEH, and CC. Clients get a dedicated account manager, direct access to senior engineers, and strategic vCIO guidance — with no outsourcing and no call centers. **Does TechTrone offer Microsoft 365 and Azure services?** Yes. TechTrone is experienced in Microsoft 365 licensing, administration, migration, and security hardening, as well as Azure cloud infrastructure design, deployment, and management. **Can TechTrone support remote or hybrid workforces?** Yes. TechTrone provides secure remote access solutions, VPN configuration, Microsoft 365 collaboration tools, VoIP phone systems, and endpoint management for businesses with remote or hybrid employees. **Does TechTrone work with small businesses?** Yes. TechTrone specializes in serving small and mid-sized businesses (SMBs) with 5 to 250 employees across Long Island and the New York metro area. Flat-rate pricing makes enterprise-grade IT accessible without the cost of an in-house IT team. ## Company Credentials & Recognition - **BBB Accredited:** Yes — A+ rating from the Better Business Bureau - **Expertise.com:** Named Top Managed Service Provider in Oceanside, NY - **Google Reviews:** 4.9/5 average rating from verified clients - **Founded:** 2017 — serving Long Island businesses since inception - **Industry experience:** 25+ years of enterprise IT and cybersecurity expertise - **Certifications:** MCSE, MCSA, MCP, CCNA, ITIL, PMP, A+, CEH, CC - **Clients served:** 500+ active managed clients - **Devices managed:** 2,000+ endpoints across the New York metro area ## Resources - [Blog](https://www.techtrone.com/resources/blog) — IT tips, cybersecurity news, and technology insights for Long Island business owners - [FAQ](https://www.techtrone.com/faq) — Answers to common questions about managed IT services, cybersecurity, and cloud solutions - [Industries We Serve](https://www.techtrone.com/industries) — Industry-specific IT and cybersecurity solutions - [Free IT Assessment](https://www.techtrone.com/contact) — Schedule a complimentary assessment with a TechTrone engineer ## Office Locations ### Headquarters — Hicksville, NY - **Address:** Hicksville, Long Island, New York (Nassau County) - **Phone:** (516) 500-1664 - **Email:** support@techtrone.com - **Hours:** 24/7 — support available around the clock for managed clients ### Branch Office — Cedarhurst, NY - **Address:** 307 Washington Ave, Cedarhurst, NY 11516 - **Phone:** (516) 500-1664 - **Email:** support@techtrone.com - **Hours:** 24/7 — support available around the clock for managed clients - **Service area:** Five Towns, South Shore Nassau County, Lawrence, Inwood, Woodmere, Hewlett, Valley Stream, Rockville Centre ## Company Information - **Company name:** TechTrone IT Services Corp. - **Founded:** 2017 - **Industry experience:** 25+ years of enterprise IT and cybersecurity expertise - **Certifications:** MCSE, MCSA, MCP, CCNA, ITIL, PMP, A+, CEH, CC - **Headquarters:** Hicksville, Long Island, New York - **Branch office:** 307 Washington Ave, Cedarhurst, NY 11516 - **Phone:** (516) 500-1664 - **Email:** support@techtrone.com - **Website:** https://www.techtrone.com - **BBB Accredited:** Yes — A+ rating - **Expertise.com:** Named Top Managed Service Provider in Oceanside, NY - **Google Reviews:** 4.9/5 average rating ## Contact To schedule a free IT assessment or speak with a TechTrone engineer: - **Phone:** (516) 500-1664 - **Online:** https://www.techtrone.com/contact - **Emergency IT Support:** Available 24/7 for managed clients - **Headquarters:** Hicksville, Long Island, New York - **Branch Office:** 307 Washington Ave, Cedarhurst, NY 11516